The Department of Immigration and Border Protection (DIBP) in the Australian High Commission Suva has the responsibility for visa processing for applications lodged in Fiji.
DIBP Suva also has the responsibility for visa processing for Federated States of Micronesia, French Polynesia, Guam, Republic of Nauru, New Caledonia (Francais), Northern Marianas, Palau, Kiribati, Republic of the Marshall Islands, Samoa, Tonga, Tuvalu, Wallis and Futuna & Vanuatu.
DIBP utilises Australian Visa Application Centres (AVAC) across the Pacific for visa lodgements, client enquiries and biometrics collection. TT Services manage the AVACs across the Pacific.
Important changes to Australian visa processing in Fiji
Global visa and citizenship processing times
The global visa and citizenship processing times are now updated monthly. Two processing times are displayed, providing an indicative timeframe for finalising 75 and 90 per cent of applications submitted globally.
You can find the processing times at http://www.border.gov.au/about/access-accountability/service-standards/global-visa-citizenship-processing-times
Processing times apply from the date your complete application is lodged.
Please note that applications are assessed on a case-by-case basis, and that actual processing times may vary due to individual circumstances including:
- whether the applicant has lodged a complete application including all necessary supporting documents
- how promptly the applicant responds to any requests for additional information
- how long it takes to perform required checks
- how long it takes to receive additional information from external parties, particularly in relation to health, character, national security, and Assurance of Support requirements
- the number of places available in the migration programme (for permanent migration visas)
- surges in demand and peak periods
To ensure your application falls within the published processing times, we strongly encourage you to submit complete applications. The checklists provided on ImmiAccount or the visa product page will assist in making sure you have included all required documents during the application process.
For general enquiries or pre-lodgement advice on visa applications and Australian citizenship, please refer to the DIBP website or to the TT Services website. The websites enables you to research visa & citizenship options, download application forms and provides details of visa & citizenship requirements.
The DIBP Visa Finder will recommend visa options based on information you provide.
Popular Visa & Citizenship links
Transiting Australia » Visiting Australia » Working in Australia » Family Migration »
Australian Citizenship » Visa Application Charges » Visa and Citizenship Forms »
Electronic visa records, your visa status & updating new passports
For information on topics not featured on this site, please visit the DIBP website.
Applying for a Visa to Australia
For details on how to lodge an application please see: TT Services - Australian Visa Application Centres - Pacific Region
Online applications and services
Many nationalities are able to lodge Visitor, Temporary and Permanent visa applications, as well as Citizenship applications online. We encourage you to lodge online as it is cheaper and facilitates streamlined processing.
DIBP Online Services
If you have lodged an online visa application through the DIBP website, please note that TT Services cannot provide any information regarding the status of your application, nor do they have access to DIBP systems.
Collection of biometric information
Most clients lodging a visa application for Australia in Fiji will need to attend a TT Services office in person to provide biometrics unless they are excluded or exempted from the Programme.
Visa applicants in Fiji who submit their applications at TT Services in Suva or Lautoka will be asked to provide their biometrics at the same time. Visa applicants who mail their applications to TT Services will be sent a letter requiring them to attend one of the TT Services offices to provide their biometrics.
Visa applicants who apply for online visas may need to provide their biometrics. If so, they will be sent an electronic letter requiring them to provide their biometrics at a TT Services office.
TT Services will charge a service fee for application submission and collection of biometrics.
- For more information please see: TT Services website: http://www.ttsaustralia.com
- DIBP’s biometrics collection webpage: http://www.border.gov.au/Trav/Visa/Biom
Seasonal Worker Programme
The Australian and Fijian Governments have signed a Memorandum of Understanding marking Fiji's inclusion in Australia's Seasonal Worker Programme. Employers seeking to access seasonal workers from Fiji, or other participating countries should visit the Seasonal Worker Programme website: www.employment.gov.au/seasonal-worker-program. Fiji citizens seeking to participate should contact the Fijian Ministry for Employment, Productivity and Industrial Relations: www.labour.gov.fj.
We would strongly discourage clients engaging with agents who claim to be able to assist with lodgement or processing of these visas. If approached by an agent in relation to these visas, please advise the Australian High Commission by email: firstname.lastname@example.org. Please continue to check this website for any updates.
Visa & Migration Scams
The Australian High Commission, Suva, is aware of a scam circulating on social media and the internet announcing visa free entry to Australia for Fiji Nationals. This is untrue. Australia maintains a universal visa regime whereby foreign nationals are required to obtain a visa prior to travel.
To ensure people are not stopped on departure from airports, we strongly recommend that potential travellers obtain information and assistance regarding visa applications from our Australian Visa Application Centre service provider TT Services www.ttsaustralia.com
There have been previous incidents when scammers have targeted websites with false promises of jobs or travel to Australia. People who respond to such advertisement are then asked to pay for the Australian visa by lodging money into a bank account. No job exists and no visa application is lodged.
All Fijians should refer to the official website of the Australian High Commission, Suva, for information relating to visas or future work opportunities (www.fiji.highcommission.gov.au). Any suspected fraud should be reported to the Fiji Police Force, the Fiji Commerce Commission or the Australian High Commission, Suva.
Any suspected fraud should be reported to the Fiji Police Force (any Police Station or to Totogo Police Station in Suva Phone: 3311 222), the Fiji Commerce Commission (Mr Joel Abraham Phone: 3372 178 or Mobile: 9996 759).